Products may be eligible for exchange under warranty in the event of a verified functional defect.

Warranty Coverage:

• Brand-New Products: 90-day limited functional warranty
• Pre-Owned Products: 15-day limited functional warranty

If a functional fault is verified within the applicable warranty period, the product may be exchanged.

Courier Charges:

Customers requesting an exchange are responsible for shipping the product back to Swapex at their own cost.

Swapex will process the exchange only after the product has been received and inspected.