Swapex Authenticity Guarantee

Genuine Apple, or your money back.

At Swapex, trust comes first. Every product we sell is backed by our Authenticity Guarantee, so you can shop with complete confidence.

Shop AirPodsOur promise
  • 100% originalGenuine Apple, never replicas
  • Warranty eligibleSupplied exactly as Apple intends
  • 100% pairableWith your existing set, same generation
  • Full refundIf it isn't original, plus return shipping
Three promises

What you get with every order

  • 01

    100% Original

    Trust in genuine quality.

    At Swapex, you receive 100% original AirPods from Apple, guaranteed. We source only authentic products and never deal with replicas or imitations.

    Be cautious of unreliable platforms or unknown sellers where authenticity cannot be verified. You can always confirm the originality of your AirPods at an Apple Store.

    If you are not convinced, we will gladly cover the return shipping costs.

  • 02

    100% Warranty eligible

    Each product is supplied exactly as Apple intends, ensuring full integrity and warranty eligibility. Some sellers misrepresent refurbished AirPods as new, which can void warranty and raise hygiene concerns. If your product is not brand new or warranty-eligible, you may return it, and we will process the exchange accordingly.

  • 03

    100% Pairable

    Guaranteed compatibility and pairing.

    Our Apple replacement AirPods are fully pairable with your existing set, provided you order the correct generation.

    Each order includes clear pairing instructions, and we also provide a step-by-step video guide to make the process easy.

    If pairing does not work for any reason, we will cover the return shipping costs and issue a full refund.

Know the difference

Genuine Swapex vs. a typical replica

Cheap marketplace AirPods often look identical in photos. Here is what actually separates them.

Swapex genuine Typical replica
Source Genuine Apple part, sourced and tested Clone or copied components
Model number Matches Apple's listing in Settings → Bluetooth → (i) Wrong, missing or copied model number
Sound & mic Original Apple sound, ANC and mic quality Thin sound, weak mic, fake ANC
Battery Tested battery life before dispatch Fades fast, often unknown age
Pairing Pairs with your existing set (same generation) Pairs only with itself, if at all
Verification Can be checked at any Apple Store Fails Apple's checks
After you buy Swapex warranty and real-person support No warranty, no one to call

Not sure about a pair you already own? Chat with us and share the model number, we'll help you check.

Our authenticity promise

Not convinced it's original? Full refund.

If you are not convinced that the AirPods are original Apple products, you will receive a full refund of your purchase amount.  We will also cover the cost of returning the product to our warehouse.

We are confident you will be 100% satisfied, but if you need assistance, simply reach out to us through the chat or our Contact page and we will take care of you right away.

Chat with usContact us

  • 100% Authentic

    Thoroughly tested and ready to pair

  • Sustainable

    Responsibly sourced and sanitised

  • Fast & Free Shipping

    Shipped within 48 hours via express shipping

  • Full 90 Days Warranty

    Applicable on brand new products