• Pairing Instructions & Resources

    Created to help you setup, troubleshoot, and learn more about your devices.

Effortlessly connect old with new

  • Put both AirPods in the charging case and Connect the case to a power source, Close the lid and wait 20 minutes.

    STEP 1

    Put both AirPods in the charging case and connect the case to a power source. Close the lid and wait for 20 minutes.

  • Open the lid. When the status light White flashes, Close the lid of the case again and continue with step 4. Otherwise continue with the next step.

    STEP 2

    Open the lid. When the status light flashes white, close the lid again and continue to Step 4. Otherwise, proceed to the next step.

  • show the back of the charging case with with visible back power button

    STEP 3

    Leave the lid open and hold down the setup button on the back for 15 seconds, until the status light first flashes amber and then white.

  • Before you tap the interior animation, go to Settings> Bluetooth> ⓘ (your AirPods)> Ignore device and confirm If the AirPods are not visible there, continue with the next step.

    STEP 4

    Before tapping the pairing animation, go to Settings > Bluetooth > ⓘ (your AirPods) > Ignore Device, and confirm. If the AirPods are not visible there, proceed to the next step.

  • AIRPODS READY TO USE

    STEP 5

    Tap “Connect” when the animation appears. Your AirPods are now ready to use.

  • facing problem with airpods

    Problems setting up?

    Our support team is available via email anytime and will be happy to assist you. If you continue to experience pairing issues, your authenticity guarantee applies, and we will cover the return shipping costs.

Frequently Asked Questions
  • Yes, You can replace a single left or right AirPod without buying a full new set from our store Swapex.
  • Replacing a single AirPod is usually more cost effective than repairing, especially for out of warranty devices.
  • The price depends on the AirPods model and generation selected. Exact pricing is listed on each product page for transparency.
  • Replacing one AirPod is significantly cheaper than purchasing a brand new pair.
  • 100% Authentic

    Thoroughly testes and ready to pair

  • Sustainable

    Resposibly sourced and sanitised

  • Fast & Free Shipping

    Shipped within 48 hours via air

  • 90 Days Warranty

    Applocable on brand new products