Q: My AirPods won’t charge in the case. What should I do?

A: Clean the charging contacts, verify the case's charge status, and ensure you're using a functional charging cable and power source.

Q: Can I replace a damaged or lost charging case?

A: Yes, replacement charging cases are available for purchase separately from authorized outlets or resellers.

Q: How do I reset my charging case?

A: To reset, press and hold the setup button on the case until the status light flashes amber, then white.