
Frequently Asked Questions
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We don't accept change-of-mind returns. Faulty parts are exchanged under warranty (90 days brand new, 15 days pre-owned). Brand-new items that arrive damaged in transit must be reported within 3 working days with an unboxing video. Pairing can take up to 24 hours, so message us and we'll guide you.
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Orders are delivered within 2–3 business days in major cities and 3–5 business days in towns and villages after shipment. Delivery timelines may vary due to weather conditions, public holidays, or courier delays.
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You can contact Swapex support through the chat (bottom-right of every page) or our Contact page for pairing help, exchanges, cancellations or general queries. Our team is available through official support channels to assist you promptly.
Brand new
Third-party accessory, not an Apple part
Cash on Delivery
Pay when it arrives
Ships in 48 hours
Free express shipping across India
Real help
Chat with us, Mon–Sat 10am–7pm IST

















